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Advertising, stereotypes, and asking brands to do better

06 Oct 2019

As I reflect on advertisements this week, I remember two advertisements that were once shared on social media that caught my attention some time back. They were from two different brands, two different industries, and had two different types of messaging. One was a billboard from a leading local supermarket chain that portrayed a woman standing in a supermarket alongside the following copy: “Because you would rather be in the kitchen than a queue. Visa is now your express lane.” (The company has since retracted the ad in question and issued an apology on their Facebook page). The second was a television commercial (TVC) from Vicks that told a story of a transgender mother from the viewpoint of her adopted daughter and said daughter’s questions as to why her mother is denied basic civic rights. Both very different in every sense of the word. Was that billboard the most sexist, worst advertisement we’ve seen come out of Sri Lanka? Arguably not (the charming white chocolate biscuit ad from a prominent brand comes to mind). One could even go as far as to say that the idea was not to stereotype women as belonging in the kitchen but simply say that we all (women and men) cook and hate queues. Is Vicks alone in using their TVCs to tackle social issues and used brand values instead of the product qualities? Certainly not – my personal favourites include Ariel discussing the role of working mothers, Tanishq portraying dusky remarrying women, and the love between a non-heteronormative couple in Anouk’s Bold Is Beautiful series. Both advertisements, however, made me think and ask certain questions considering the conversations elicited about and around them. Visuals, complemented by pithy copy, a few minutes of TVC, a dialogue on the radio, digital blogs, and posts – someone selling something to someone else – are around us constantly. This is the reality of capitalism. Now this brings me to my first question: What is the purpose of advertisements in today’s context for brands? The ultimate purpose Simply put, in the case of most brands, the purpose is to sell. You share your product with your potential consumers, tell them why it’s amazing, and convince them that they should spend their money on it. Is this all? I would argue that there is more. Often, brands advertise to tell us what they stand for, who they are, and the values they represent. They communicate these things to consumers to solidify the benefits you gain (i.e. the values they associate with) from being a part of their journey. Vicks, through its advertisement, focused on the underlying “mother’s touch” concept and tells us they celebrate motherhood in all its forms. Perhaps said supermarket chain simply wanted to make us aware that you don’t have to wait in line for as long and increase their sales? But to certain consumers, this also inadvertently communicates your brand values, i.e. it is the product that is most important and not the message (intentional or not) that you are sharing. As I think about this, another realisation is hard to ignore. Agree or disagree, often notoriety gets attention. People are sharing the picture, talking about it, it is generating conversation, and perhaps in all this, our subconscious will remember the next time we are in a supermarket of that chain that we can use the Visa express lane. “There is no such thing as bad publicity”, we are told. In this case, the argument scrapes by, but this is not always the case. Controversy and notoriety Uber knows the ramifications on the bottom line thanks to bad publicity, as does Gap, the Sultan of Brunei, and SeaWorld. It is a fine line dangerous to walk – controversy and notoriety. Negative publicity can go wrong very easily, very fast, and there is a reason companies shell out big bucks for the Olivia Popes of the public relations world. I as a person find sexism and using stereotypes of women distasteful and would only share such advertisements in the context of giving it negative publicity. Does this hold true for the majority or is it just some of us? Does sex, as we are told over and over again, sell? It seems that its appeal is fading. An article in The Balance points out: “Remember, we now live in a society that gives people sex and pornography on demand, at the touch of a button. It’s easy to get. So, scantily clad women in ads are not going to make the social impact that a hard-hitting political message will. This is the new reality.” Sex is not making people pick up products the way it used to – this is no longer an excuse brands can resort to when creating advertisements they argue are risqué and sexy. This brings me to my final question: Can and should some creative choices made be divorced from contextual realities? Here, the contextual realities are the one-dimensional and often offensive portrayal of women in advertisements, and the continued narrow gender roles and constraints placed on us. As a feminist, I grappled with an extension of this question: Do we see issues where there are minimal or none? This would have been a much easier question to answer if, for example, I was looking at one of those car advertisements that feature a bikini-clad woman splayed across it or women in bikinis eating burgers and seemingly having an orgasm at the same time. In case of the now notorious billboard, the lines are smaller and more blurred. Was it just unfortunately worded copy? Perhaps it simply lies in perception, but as a consumer, I do have the right to call out something that doesn’t sit well with me. In my mind, brands and companies hold a platform and they hold influence through this platform. They can show us a better version of the world, to strip away perceived norms and make us think. I believe that we as consumers also hold sway – we can ask them to be better, we can demand better. When we see what some reports say is as much as 4,000 advertisements a day, then this shapes our perceptions more than we realise. It’s simple really – if you see a pink dog that many times a day, then after a while, every single time you see a dog, you will think of the colour pink. In the same way, if we keep placing women in stereotypes (in the kitchen, doing chores, being a sex object) then this is how we will continue to perceive them. I for one believe that brands can be better, and we should never stop asking them to try harder. The ads that endure as classics will be those that strive to be the best and show us something different. Isn’t that how we would all like to be remembered? Photo ©Think Magazine


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