- SLSI Chair Dr. Asanga Ranasinghe notes that enhancing and enforcing quality standards across key industries will facilitate greater global market access for reputed Lankan goods
Although the present situation concerning the standards-related aspect of products, processes, and services in Sri Lanka is at a satisfactory level, with more resources and expertise, there is much room for improvement, which is a national need. The country should concentrate on enhancing and enforcing quality standards across key industries, which will in turn not only elevate the reputation of Sri Lankan goods but also facilitate greater access to global markets.
This was underscored by Sri Lanka Standards Institution (SLSI) Chairman Dr. Asanga Ranasinghe during an interview with The Daily Morning, where he explained the SLSI’s roles and responsibilities as well as ways in which the institution could improve to provide better services. He noted that the SLSI is currently looking into new initiatives, including the establishment of a new laboratory facility to provide efficient testing services.
Below are excerpts from the interview:
What is a 'standard'?
A standard is a written technical document, which is established through consensus among all the stakeholder categories. Standards contain the optimum requirements needed to make products, deliver services or manage systems in an agreed upon way, while consistently maintaining the expected quality and safety. Standards can be on technical specifications, definitions, test methods, etc., for common and repeated use.
What are the main functions of the SLSI, and what sort of a role does the SLSI have when it comes to ensuring standards in Sri Lanka?
The SLSI is responsible for developing national standards for products, processes, and services in the country. The SLSI, as the national standards body in Sri Lanka and the member body of the International Organisation for Standardisation (ISO) in Sri Lanka, assures consumer protection by facilitating quality improvements and thereby contributing in vital measure to the national economy. The SLSI ensures that Sri Lankan standards are formulated on par with internationally approved procedures, and it is vital in maintaining the quality of life of the nation. The SLSI provides certification services to ensure that products, processes, and systems comply with established standards. The SLSI has the sole proprietorship of the SLS mark, which symbolises the quality and reliability of a product, which gives confidence to the user and adds value to a product. The SLS symbol marked products are manufactured in accordance with the applicable Sri Lankan standards. The SLS mark has gained a reputation as a “symbol of quality” which provides a third party guarantee to the consumer. In addition to product certification, the SLSI provides system certification such as ISO 9001, ISO 22000, ISO 14000 and many more, which help in verifying the quality, safety, reliability and sustainability of a company and its brand name in the market. The Vidatha and good manufacturing practice (GMP) certification executed by the SLSI are for the improvement of products and services provided by the small and medium enterprise (SME) sector in order for them to achieve excellence in local and global markets. Another major activity of the SLSI is the quality assurance of imported and exported products. The key function of the Quality Assurance Division is the assurance of the right quality which meets the Sri Lankan product standard specifications when products are imported and exported. The SLSI facilitates importers for the clearance of designated goods, ensuring the product’s conformity under the mandatory import inspection activities. In addition, pre-export inspection certificates are issued for the benefit of exporters, which facilitates access to foreign markets. The SLSI conducts conformity assessment activities to verify that products comply with the relevant standards. This involves assessing whether manufacturers adhere to the established criteria of product standards. This process is carried out by the Laboratory Services Division of SLSI through its six laboratories, i.e. the Chemical Testing Laboratory, the Electrical and Electronics Testing Laboratory, the Food Testing Laboratory, the Materials Testing Laboratory, the Microbiology Testing Laboratory, and the Textile, Paper and Polymer Testing Laboratory. Further, the ISO 17025 accredited Calibration Laboratory of the Metrology Division of the SLSI fulfils a national obligation by being a part of our national measurement system which provides extensive industrial calibration services, covering a wide range of measurements which are traceable to national or international standards. The SLSI provides training programmes and educational initiatives to enhance the understanding and implementation of the standards and quality management principles among professionals, businesses and the public. Further, the SLSI offers the Sri Lanka National Quality Award (SLNQA), which is an annual Award scheme based on the Malcolm Baldrige National Quality Award of the United States of America, to recognise Sri Lankan organisations that excel in quality management and quality achievement.
What are the government entities and groups that the SLSI regularly works with?
The SLSI renders its service to the Import and Export Controller and the Customs through the import inspection scheme to help them debar substandard quality imports and trading in the country. Additionally, the SLS mark has been made compulsory through various directives issued by various regulatory authorities such as the Consumer Affairs Authority, the Internal Trade Department, the Ministry of Health, and the Import and Export Control Department. Moreover, in order to address the needs of the national economy through the micro, small and medium-enterprise (MSME) sector, the SLSI collaborates with the National Enterprise Development Authority, the Small Enterprises Development Division, the Samurdhi Department, islandwide District Divisional Secretariats and other Government and non-government organisations operating for the betterment of SMEs to improve their product and service quality.
What sort of relationship does the SLSI have with the private sector?
The relationship between the SLSI and the private sector is collaborative and integral to the country's economic development. The SLSI plays a crucial role in promoting quality and safety standards across various industries. It works closely with the private sector to establish and update standards that ensure that products and services meet international benchmarks, fostering competitiveness and consumer trust. The SLSI engages in dialogue with businesses to understand industry needs, encourage adherence to standards, and to provide certification services. Additionally, it collaborates with industry associations, offering technical assistance and training to enhance compliance. This partnership benefits both parties, as the private sector gains credibility and access to global markets through adherence to recognised standards, while the SLSI contributes to the overall growth and quality assurance of the nation's industries.
What are the main challenges faced by the SLSI?
The SLSI encounters several challenges in its pursuit of maintaining and enhancing quality standards across various industries. One primary challenge is the need to keep pace with rapidly evolving technologies and industries while ensuring that standards remain relevant and effective. Additionally, enforcing compliance among businesses and industries can be challenging due to varying levels of awareness and commitment. Another crucial aspect is the necessity for international alignment to facilitate global trade, which demands a constant effort in harmonising local standards with international benchmarks. Balancing the diverse needs of different sectors and stakeholders, as well as fostering a culture of continuous improvement, further add to the complex landscape that the SLSI navigates. Addressing these challenges requires strategic planning, collaboration with stakeholders, and a commitment to staying abreast of emerging trends and technologies in the global landscape.
What sort of improvements does the SLSI need as an institution?
We are expecting to establish a new laboratory facility with modern technology at Malabe in order to provide efficient testing services. Further, the SLSI is expecting to increase our human resources by employing qualified personnel to ensure efficient and effective services to the nation.
Do you think that the existing legal and policy frameworks concerning standards in Sri Lanka should be improved or amended?
The question of whether the existing governmental legal and policy frameworks concerning standards in Sri Lanka should be improved or amended is a complex one that requires careful consideration. Assessing the effectiveness of current regulations involves evaluating their ability to ensure the safety, quality, and reliability of products in the market. If there are deficiencies in the existing frameworks, amendments may be necessary to address emerging challenges, along with technological advancements, and changing consumer needs. The continuous review and enhancement of these legal and policy frameworks are essential to foster innovation, protect consumer rights, and facilitate fair competition. A collaborative effort involving Government agencies, industry stakeholders, and consumer advocates would be beneficial in crafting updated policies that strike a balance between promoting economic growth and safeguarding public welfare. For example, amendments to outdated food regulations could be beneficial to the people as it has become invalidated in society.
When it comes to the latest international situation regarding standards, do you think that Sri Lanka is up to date? What are the standards related to international good practices that Sri Lanka can adopt?
Assessing Sri Lanka's alignment with international standards in the latest context requires a comprehensive examination of various sectors. While Sri Lanka has made strides in certain areas, there may be challenges in keeping pace with rapidly evolving global standards across the board. In industries such as technology, trade, and environmental practices, the nation has demonstrated efforts to adopt and adhere to international benchmarks. As examples, the management system standards and cyber security standards that we utilise in Sri Lanka are the benchmarked standards in the world. Further, with the advancement of Covid-19 in 2019, we developed a management system standard to minimise the thread in a controlled space, such as a factory, which was the first such standard in the world. However, there might be room for improvement in sectors where advancements occur at a swift pace. Regular assessments and collaborations with international bodies such as the ISO, International Electro-technical Commission (IEC), the British Standards Institution (BSI), and the International Telecommunication Union (ITU) can help Sri Lanka stay abreast of the latest standards. As the national standards body and the member body of the ISO in Sri Lanka, we ensure the continued integration into the global community and foster sustainable development through collaborations. Sri Lanka, in pursuit of global excellence and sustainable development, can embrace several standards related international good practices across various sectors. In terms of quality management, adhering to ISO 9001 standards can enhance the efficiency and reliability of Sri Lankan industries, fostering both local and international trust. Embracing environmental sustainability could involve adopting ISO 14001 to ensure responsible resource management and reduce the ecological footprint. In the realm of food safety, compliance with ISO 22000 can bolster the country's agricultural and food processing industries. By incorporating these standards related international good practices, Sri Lanka can position itself as a responsible global player, attracting investments and promoting sustainable growth.
What sort of support does the SLSI need, especially from policy-makers and the Government?
The SLSI plays a crucial role in ensuring the quality and safety of products and services in Sri Lanka. To fulfil its mandate effectively, the SLSI requires robust support from policy-makers and the Government. Firstly, financial support is essential to invest in advanced testing equipment, research and development, and the training of staff to keep up with evolving global standards. Additionally, a conducive regulatory environment, shaped by informed policies, is vital for the SLSI to adapt swiftly to emerging challenges and opportunities. Collaborative efforts between the SLSI and the Government can help streamline the standardisation process, fostering innovation and competitiveness in the Sri Lankan market. Policy-makers must also prioritise public awareness campaigns to educate businesses and consumers about the importance of adhering to standards, thereby ensuring a safer and more reliable marketplace. In summary, a synergistic partnership between the SLSI and the Government is crucial to enhancing the country's overall quality infrastructure and promoting economic growth.
What is your opinion about the general public’s understanding of standards? Do you think that Sri Lankans are adequately aware of the importance of standards?
The general public's understanding of standards varies widely, and it often depends on the context and the specific standards in question. In many cases, people may not be fully aware of the intricacies of standards that govern various products and services. Regarding Sri Lanka, the level of awareness about the importance of standards can vary across different sectors and demographics. While some segments of the population may have a good understanding as it is included in school curriculums, there may be others that might not be as informed. Raising awareness about standards is crucial for ensuring the quality and safety of products, as well as fostering innovation and competitiveness. That is why in the previous year (2023), we conducted awareness programmes for more than 1,000 entrepreneurs and more than 900 students. Additionally, we raised awareness of the general public through participating in exhibitions in various Districts of the country. Our efforts to educate the public about the significance of adhering to standards could contribute to a more informed and conscientious society in Sri Lanka.
Sri Lanka faced a number of socio-economic changes in the recent past. Do you think that our understanding of standards needs to evolve with those socio-economic changes?
Sri Lanka has undergone significant socio-economic transformations in recent years, marked by shifts in demographics, technological advancements, pandemics, and changing global economic dynamics. As the country navigates these changes, it becomes imperative to reassess our understanding of standards. The traditional benchmarks that once defined success and progress may no longer align with the emerging needs and aspirations of the population. A nuanced and adaptive approach to standards is essential to address the evolving socio-economic landscape. This entails recognising and incorporating diverse perspectives, embracing innovation, and fostering inclusivity in our standards setting processes. By doing so, Sri Lanka can better align its benchmarks with the contemporary realities, promoting sustainable development and ensuring that the standards in place reflect the diverse needs and aspirations of its dynamic society.
Has the economic crisis affected the SLSI’s functions? If yes, in what way?
Since the SLSI has been a self funded institution functioning under the Government, the economic crisis had a minimal effect on us. However, the exchange rate and the control on the importation of goods has affected the SLSI in its functions.
In your opinion, what sort of standards related targets should Sri Lanka focus on in the long run?
Sri Lanka should prioritise a comprehensive approach to standards-related targets in the long run to foster sustainable development and global competitiveness. Firstly, the nation should concentrate on enhancing and enforcing quality standards across key industries such as food and agriculture, construction, and tourism, ensuring that their products and services meet international benchmarks. This would not only elevate the reputation of Sri Lankan goods but also facilitate greater access to global markets. Secondly, the country should invest in the development and implementation of environmentally sustainable standards to address pressing issues such as climate change and resource conservation. By adopting eco-friendly practices, Sri Lanka can contribute to a greener future while attracting environmentally conscious consumers and investors. We have introduced standards such as ISO 14001 and the sustainable fuel wood related standard with this in mind. Additionally, focusing on standards related to technological advancements and digital infrastructure can position Sri Lanka as a tech savvy nation, promoting innovation and attracting foreign investments. Lastly, investing in educational standards such as ISO 21001 to enhance the skills and knowledge of the workforce is crucial for sustained economic growth. In summary, a holistic approach encompassing quality, environmental sustainability, technology, and education standards will be pivotal for Sri Lanka's long-term success on the global stage.