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NTC launches hotline: Complaints on violations by buses

17 Jun 2020

  • Buses transporting passengers exceeding seat numbers
The National Transport Commission (NTC) says that commuters could lodge complaints against buses that transport passengers exceeding the number of seats available. NTC Director General Nilan Miranda said the relevant complaints can be made via the Commission’s hotline 1955. Due to the Covid-19 pandemic, the Government imposed a new rule where buses cannot transport passengers over the number of seats available. However, Miranda has said that there are many reports of buses violating this regulation.


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